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Whew!!! It's been a big week in our office!

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  • Kara29
    replied
    Thank you Jill for everything!


    Kara

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  • sandramac
    replied
    Thanks again Jill to you and the IC staff , for all you do for us!
    Hugs Sandra

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  • dancemomof2
    replied
    Wow I had no clue that people would try to fraud this site, with such distinct products. THat is just wrong.

    I didn't realize the headache you had to go through to do paypal. My mistake for asking I really didn;t have a clue.

    Leave a comment:


  • icnmgrjill
    replied
    Question about paypal.

    You know, the problem with paypal is that the seller is greatly disadvantaged which is why there are so many problems over on ebay right now. Basically, someone could order $200 worth of products and then claim, through paypal, that they deserve their money back because the products didn't arrive. And, even though we have proof of delivery, we still LOSE.

    The other issue with paypal is that when someones account is based upon a bank account, that account isn't checked for overdrafts, etc. Thus, if they place an order for $50... and even though paypal approves it. When paypal tries to obtain the money from their account, it's empty... then we get the chargeback EVEN THOUGH they approved the transfer.

    So... there's just no way we'll go to paypal. It's not worth the headache... but we may go to the new google service.

    Also... FYI... we were just royally ripped by a German sale who ordered items... then picked the cheapest form of delivery.. which also happened to be untrackable. They then requested a charge back to AMEX who asked us for proof of delivery but, of course, the customer picked shipping without tracking. Soooo, we're only going to ship Global Express Internationally now. It's much more expensive but, honestly, I'm not going to take another $200 loss for what is clearly a conman!

    You should see the stolen credit card orders we get... you'd be amazed at the african scams out there. Each month, I end up doing a CODE 10 stolen credit card alert with our Visa/MC provider. It's just sick that so many people have stolen identities. Luckily, they are very obvious... because they request products to be shipped to Africa and they also usually order like 20 of single items. I think the scammers just surf the net looking for stores once they have a stolen card.

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  • lan
    replied
    subscriptions

    Mary - just scroll up to the top of this page and click on NEWSLETTERS & SUBSCRIPTIONS. On that page (you have to scroll down a little) you will see the subscription options (angel, gold, silver). Hope that helps...linda

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  • mary124
    replied
    Jill or someone, how do you join to get a subscription? Please let me know. Thanks.

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  • Sarojini
    replied
    Whew!!! What a week for you!!! Seems like weeks from heck are going around.... but I'm so proud of you and the rest of the ICN staff for doing all this stuff for us

    Leave a comment:


  • Zygala87
    replied
    Hi Jill. Thank you for your hard work. Just one thing= 20's & 30's turn into 40, 50, 60, and more. Ziggy

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  • lan
    replied
    Thank you.

    Jill - I just want to say "thank you" for everything that you do! You are my new hero. I also recently joined and received my subscription packet in the mail. When I opened the packet, I suddenly felt like I was no longer standing alone. I felt like I was standing together with a community of courageous women and men.
    Thanks again to you and the rest of the IC community...linda
    Last edited by lan; 05-03-2007, 04:53 PM. Reason: spelling

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  • ads
    replied
    Thank you for all your hard work!

    Jill,
    Thank you for all of your hard work! All of the items sound like winners.

    I do have a question about subscriptions and being what is it called an angel contributor? How do we know when it is time to renew? Do we get an e-mail or a letter in the mail? I can never remember when it is time.

    ads

    Leave a comment:


  • dancemomof2
    replied
    Hey Jill, ever thought of adding paypal as an option for checkout at the ICN store. It is so muich easier if you don't want to use a credit card to use paypal with checking acct info. Just a thought.

    Leave a comment:


  • GriffsMommy
    replied
    Wow Jill, it really does sound like you've been busy. I am very excited to be getting my first IC Optimist in the mail. I just joined and got my welcome packet last weekend. The Special Report on Pain is great and I've been wearing my IC awareness bracelet non stop! Thank you for doing so much for us around here.

    Leave a comment:


  • icnmgrjill
    started a topic Whew!!! It's been a big week in our office!

    Whew!!! It's been a big week in our office!

    Hey folks... Just thought I'd fill you in on what we've been up to for the past month!

    (1) We've just finished our Spring IC Optimist which, you can see in the left hand column in the boards, is a gorgeous picture of a woman with green eyes. Why do I select younger women?? Because that's our market. IC is not a disease of post menopausal women. It affects younger men and women in their teens, 20's and 30's and, simply put, we're trying to change the image of IC.

    But I'm very proud of this issue for it's content. We've featured an extensive 8 page interview with Dr. Moldwin, the author of the IC Survival Guide. Stacey Shannon, our IC writer extraordinaire, has written a lovely article on Eosinophilic cystitis! Frannie Rose offers an excellent column on coping with pain and, wait, there's MORE!!!

    So, if you like the IC Network and would like to support our efforts, we hope you'll consider purchasing an ICN subscription and/or individual copies of our newsletters. We work so hard on them!!! Enjoy!

    (2) Please Understand - The IC Guide For Couples is now available!! Yahoo!! We've just received our first order of 80 copies and they are now available in the ICN Shop. Many of you should remember this from our IC conference last summer and fall when the authors, Gaye & Molly, gave a lovely lecture on our website!!!! In any case, it's very affordable at just $11.99!

    (3) Our Top Secret project, a brand new book on IC, is nearing completion !!! The only hint I'm going to give you is that the artwork is FABULOUS!

    (4) The new ICN Shop (http://www.icnsales.com) , with a brand new shopping cart, should be available for purchases in... ***gasp**** a week! This after nearly a year of testing software, servers, plug ins and the like! Yowza!! OMG, you would not believe the headaches this has given Janice and I. Oh, the drama!!! In any case, it will feature many new features like your recommendations and reviews of products, best sellers and more! Whew!

    Oh gosh!! There's more but that's a good start. That's why you've seen much of me on the boards!

    Jill
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