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Save jobs! Ask to speak with Americans when calling 800 numbers.

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  • Save jobs! Ask to speak with Americans when calling 800 numbers.

    Subject: 800 Numbers-good information

    Any time you call an 800 number (for a credit card, banking, charter
    communications, health and other insurance, computer help desk, etc) and you find that you're talking to a foreign customer service representative (perhaps in India , Philippines , etc), please consider doing the following:

    After you connect and you realize that the customer service representative is
    not from the USA (you can always ask if you are not sure about the accent), please, very politely (this is not about trashing other cultures) say, "I'd like to speak to a customer service representative in the United States of America ."

    The rep might suggest talking to his/her manager, but, again, politely say,
    "Thank you, but I'd like to speak to a customer service representative in the

    It takes less than one minute to have your call re-directed to the USA . Tonight when I got redirected to a USA rep, I asked again to make sure - and yes, she was from Fort Lauderdale .

    Imagine what would happen if every US citizen insisted on talking to only US
    phone reps from this day on. Imagine how that would ultimately impact the number of US jobs that would need to be created ASAP..

    If I tell 10 people to consider this and you tell 10 people to consider doing
    this - see what I becomes an exercise in viral marketing 101.

    Remember - the goal here is to restore jobs back here at home - not to be abrupt or rude to a foreign phone rep. You may even get correct answers, good advice, and solutions to your problem - in real English.

    If you agree, please tell people you know.
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    Please remember that the information on the ICN is provided with the understanding that ICN, its founder, staff, volunteers, and participants are not engaged in rendering medical or professional medical services. We cannot and do not give medical advice. Only your personal physician can do this for you.

  • #2
    Wow!!! That is a great piece of news. I cannot tell you how frustrated I have been at times trying to decipher someone's accent,especially for electronics help. Customer service jobs are good paying jobs in the USA.


    • #3
      WOW, I fell for that one.
      It's not true.Check out snopes.

      U.S. companies operating overseas telephone service centers must transfer a customer to a representative in the U.S. upon request?


      • #4
        One thing you CAN do is to ask about customer support when you make a purchase or order a service.

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