Rude office staff...

[humpieumpumkin]

Talking about motivation...
I am sick and tired of being treated as a burden, and a pain at my uro office. I am mad and embarassed by getting treated this way. I just called them to ask to have my files forwarded to my new uro. They were rude pushy and sounded annoyed to have to deal with this. I have an appt tomorrow with him and I can't wait to tell him why I am leaving. He is a good doctor, but I think more of a male uro. He is smart, but sometimes doesn't believe me and stopped giving me pain meds. I have a script for 30 darvocet that he gave me 3 months ago. I have only taken 7 .They don't work and make me feel sick. Im bringing them in and bringing up the pain control issue as well. I have lost almost 10 lbs due to nausea and appetite loss from meds. The frustration of continuing to feel like crap despite the meds has "motivated" me. The office staff treating me like a piece of crap has "motivated" me. I will now have to drive 30 minutes to my new uro as apposed to five with my current one. I don't care as long as the new doctor and staff treat me like a human being and not a fly buzzing around their heads.

Erika




Thanks for listening to the vent, My pride is hurt thats all

[petrie86]

Erika,
I strongly agree with you. My new uro is 45 mins away as apposed to my old uro who was 10 mins away. I hope all goes well with your new uro b/c loosing weight is not healthy!!!! I dont knwo what's worse loosing weight or gaining weight like myself. lol but anyways if you need to talk or vent pm me!

Rach

[Sarojini]

Good! I am glad you took a stand and switched doctors. I have had to do that too. One guy was sweet, but so set in his ways -- he wouldn't try anything other than DMSO and Elmiron with me, even though it was painfully obvious that the more DMSO I had, the more pain I had and the worse I got. Even though he was such a nice man, and gave me my diagnosis, I had to leave -- I couldn't allow what I felt was hurting me to continue.

The second time, I saw a uro who was a bit brash in the exam room, and also refused to prescribe pain medication. He said I should go to a pain clinic, but wouldn't give me a referral (uh, duh, pain clinics require referrals -- you can't just "sign up" to go). Had to switch again, after just one visit!

I now have the second best doctor I've ever had -- I had Ragi Doggweiler (Wiygul) when I lived in Memphis, and she was the best. Now, I have Dr. Robert Evans in Greensboro, NC -- he is male, but he is good and compassionate!

[meme]

I'm glad you're getting out of that stressful situation. It doesn't matter how good the uro is if he and his staff treats you badly. I'd say its definetly worth the drive to have someone who will listen to you. I hate being told "but this shouldn't hurt this bad" by uro's, its like well, it does, so make it stop!!!! Good luck w/ the new uro!

[yvette]

I am off to the doc's office in 2 min to meet with the actual doc....that's one topic to be covered that I wrote on a Post-It...rude & ignorant staff...YUCK!

I hope you make out better with the new doc!

[humpieumpumkin]

Thanks for the support ladies.

I'm very excited for a fresh start. I also hope this doctor will give me the treatment I need, not what rebates he can get off prescription drugs, becuase let me tell you, my current uro is making out like a bandit.

Erika

[waterflow]

I've been there too BUT without us SICK people they wouldn't even have a job. My Uro once said to me he loves his work but in a way it is bad because without people who are sick or in pain or in some sort of health crisis he wouldn't have his job. Sort of a no win situation with him. Hope your new Uro and staff treats you much better. Sometimes the women who work the phones act like they run the place.

[ihurttoo]

Sorry you have been treated so horribly by the staff at your current Drs. office. I hope that they are kind, compassionate and professional at your new Drs. office. I am glad that you have finally found the strength to make the move. I really think it will be good for you just not having that additional stress. You DO deserve to have your pain treated and taken seriously. I hope that your new Dr. realizes this and takes the action needed to help you.

Hugs,
Amy

[humpieumpumkin]

Thanks Amy:

I see my current uro in 2 1/2 hours. This is sure to be a real hoot. I am always very nice to them. Today, I wont be rude but i'm not going out of my way like usual. I will also not spill my guts to my uro. I will simply answer his questions as breifly and completley as possible. I feel I own him no explantion for leaving, but in my heart I hope he asks me so I can tell him.
He started out as the perfect uro. listened somewhat, gave me pain meds, and took my symptoms seriously. When I had my procedure, which was actually a mild type of hydro while I was awake with only lidocane on my urethra, my opinions drastackly changed. He knew he ws hurting me but didn't stop. I feel I have lost trust in him. I was balling and begging him to stop, and all he said was that he knew he was hurting me, but just a couple more stretches and I could go home. This still bothers me ALOT. He has also pulled away, and doesn't seem to care anymore. Thats fine. Some other doctor with a good heart and compassionate spirit would love to have a patient like me who doesn't complain too much and is always on time for appointments. It is simply a business transaction at this point. He sucks at his job, and i'm fireing him. I'm in control. I have to tell myself that i'm in control because this disease has robbed me of that feeling. Always wondering where the next bathroom is, or this food will make me flare up. I'm looking for a doctor who will give me the power to stop a flare and be able to sleep without pain. It's not all that much to ask...lets hope uro number two is the right man for the job...You just can't lose hope.

Erika

[ihurttoo]

I am so glad you are making this change. I am astonished that you told him you were hurting and he just kept on going callously, rather than asking you if you needed a few minutes, or stopping to insert some Lidocaine or something. He could have stopped and talked to you and told you it would only be a couple more minutes and asked if you could stand it or if you needed to be rescheduled and given something for the pain (and anxiety) to take before the next visit to keep it from hurting so bad. There are alot of ways he could have handled this differently if he were taking your feelings (both physical and emotional) into consideration. What he did to you was a traumatic thing and has no doubt made you incredibly anxious now when you have to have exams and procedures.

I am so enraged right now! But, I am also so proud of you for being smart enough to know that you ARE in charge, no matter what he and his rude staff happen to think. I am also so happy that you realize that you are his employer and have the right to fire and hire whomever you choose.

I hope your new Dr. is compassionate and knowledgable. I am so proud of you for standing up for your rights and demanding compassionate care by firing this Dr. and getting one that will respect you enough to listen to you all of the time, but especially when you are hurting and he is causing it!!!!

Many hugs,
Amy

[humpieumpumkin]

So just an update:

I saw my current uro(who is now offically fired) last night. Before this appointment, I was having reservations about wether or not I was doing the right thing. So last night, I go see my uro. He asks me how i'm doing, and since i'm not balling my eyes out for the first time ever he assumes the meds are working. I tell him no, i'm just having a good day and it is a coincodence. He asked about the meds. I told him I had to stop the detrol la becuase of the constipation. I said the elmiron make me so nauseated, I have lost almost 10 lbs in 6 weeks on a 5'4" frame (im quite petite already!) I also said the benadryl gives me a hangover and the flomax makes me dizzy. But besides that everything is peacy. I also tell him, my lack of sleep is making me weepy and terribly stressed. The only good thing about this whole appt was he gave me 30 ativan to help me sleep. He also had the nerve to ask me if the side effects were bearable! HELLLLLLLLOOOOOOOOOO what do you think!? I said, not having a bm in over a week is not bearable! He said fine stop the detrol, continue everything else. What a joke. I took my script for ativan and smiled to myself. He asked me to come back in 2 months. So basically the only good thing about the whole appt was I realized how backward and obtuse his thinking was, and I got ativan so maybe I will be able to sleep now(or at least fall asleep). I stopped taking all meds except wellbutrin, bc, and the ativan. I see my new uro in less than 2 weeks thank god. The meds are simply counter-productive, and in this case the benefits dont outweigh the side effects(since there was no benefit). Thanks for listening and supporting my decision to move on to someone who gets it.(Hopefully )
Erika